All leaders need to develop a variety of soft skills, which are included in the professional competency cluster. They include self-management, interpersonal skills, the capacity to learn and use new information, as well as verbal and written communication.
The supervisory management cluster outlines the skills that managers must possess, including mentoring, adaptability and resilience, problem-solving, decisiveness, conflict management, teamwork, persuasion and negotiation, client focus, and relationship-building.
Nearly all organizations' key functional areas are covered by the organizational leadership cluster's information. The management of human performance, planning, financial and budgetary fundamentals, technological management, creative thinking, strategic thinking and planning, and leading change are a few examples of these competencies....